The title of this article was inspired by the just-published debut novel of Catherine Prasifka and my ongoing efforts to understand Generation Z a bit better. Or to question previous views? Surely, Gen Z are the one generation who are really serious about climate, sustainability, ESG etc? I would have taken that assumption as accepted wisdom until I read about a company this week which almost nobody over the age of 30 has ever heard of. Let’s tweak your curiosity with some data points which are truly mind-blowing before revealing the company's name…
- This company was established in 2008 and is about to complete a private funding round which will value it at circa $100 billion. That’s a bit more than Stripe….but it’s not another fintech.
- Originally, the company made wedding dresses but has moved into fast fashion and is worth more than the global giant Inditex/Zara and H&M franchises combined.
- The company is on track to do $20 billion of annual sales in 2022 and does NOT own a single retail store. As recently as 2020 (and pre-pandemic) the franchise was valued at $15 billion.
- On an average day, the company adds 2,000 new items to its e-commerce store and ships its products direct to consumers in 220 countries.
- This franchise does NOT sell to China.
- The company’s app has overtaken Amazon as the top shopping app in the US and has almost 350 million downloads worldwide.
- The fashion items sold are insanely cheap(many product lines are under $10) and timing from design/trial to wider market is just 5-7 days (vs Zara 3 weeks).
- A super-powerful market intelligence operation and the latest data science/algorithms are combined with tightly controlled supply chains to ramp-up production almost instantly when the initial smaller batches of product show promise.
- Then a TikTok army of video contributors, influencers(Katy Perry, Rita Ora, Addison Rae etc) and participation incentives creates a viral flywheel of more users, better data and better products which, in turn, generate more users and engagement.
- US upper-income teens now view this company as the number 1 fashion e-tailer, and the number 2 shopping platform nationwide behind Amazon.
- The consumer surveys are consistent - Gen Z's favourite clothes shopping place is an online platform so.....
- Information on Shein’s secretive supply chains and production facilities is very limited and has ensured Shein’s positioning at the bottom of most ESG/sustainability rankings. Think labour conditions, safety, wages etc
- Then think about a franchise whose marketing model is designed to generate turnover, fresh demand, obsolescence, waste etc. The fashion industry in aggregate is already responsible for 10% of carbon emissions and consumes 100 million tonnes of oil annually. Fast fashion is hardly a sustainability poster child, and Shein is not helping in a world where the average consumer throws away 60% of new clothes in the same year they were bought.